GUWAHATI: The Lokpriya Gopinath Bordoloi International (LGBI) Airport in Guwahati has introduced some new initiatives to ensure passengers' convenience.
The Guwahati International Airport has launched some new initiatives to place XBIS machines arranged in parallel and sequential ways to cater to the free movement of departing passengers at the check-in baggage screening area.
Moreover, 24 hours chiller plant operation started as and when required due to night aircraft operations. The Airport has launched a passengers-centric initiative of self-check-in through a common use (CUSS) self-service machine. Under the initiatives, the CUSS machines are placed outside of the Terminal and deployed by a trained team of CSEs to help passengers to print their boarding passes and check-in their luggage.
Moreover, to enhance passengers' experience, a lot of new F&B and retail outlets have been started by the LGBI commercial team.
Another initiative is the placement of trolleys around the baggage belt in the arrival hall of the Terminal, making it easier for passengers. The CSE team places the trolleys at a certain distance around the conveyer belt even before the passengers arrive.
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