GUWAHATI: Earlier Director General of Directorate General of Civil Aviation (DGCA), Arun Kumar, speaking to media said that banning of Kunal Kamra by many airlines is a violation of the Civil Aviation Requirement (CAR Section 3, Series M, Part Vl on “Handling of Unruly Passengers) rules revised in 2017.
He said that as per DGCA rules, in case of any unruly behaviour restricted to verbal confrontation, the airlines should first impose a temporary ban of 30 days on the passenger and conduct an internal enquiry headed by a retired judge into the incident.
He further added that in incidents restricted to verbal confrontation, a ban should not be more than three months.
However, the official twitter account of DGCA issued a clarification stating that he was misquoted by the media. The clarification stated “This is to reiterate that the action takebn by the airlines is in complete consonance with Civil Aviation Requirement (CAR Section 3, Series M, Part Vl on “Handling of Unruly Passengers) rules revised in 2017.”