GUWAHATI: The Assam Police has been winning the hearts of netizens during these tough times that arose due to corona virus outbreak. The active social media team of Assam police has been acting upon tweets and facebook messages and providing all kinds of help to the citizens.
One such incident took place on April 15 when one Gautam Goenka reached out to Assam police and Gauhati police over Twitter and asked for help in reaching hospital for his pregnant wife’s check up.
“Kindly suggest me as to how can I go to Pratiksha Hospital from Bharalumukh for check up of my pregnant (9 month) wife. I don’t have a personal car. Can I borrow from any friend for the same. Will traffic police penalize us for the same,” tweeted Goenka.
To this, the Assam police replied within minutes and asked Guwahati police to address the issue.
His contact details were shared with a team of Guwahati police under Deputy Commissioner of Police (East) who reached out to him over phone and offered necessary help.
After successful and timely check up of his wife, Gautam Goenka was blessed with a baby boy and sure, he took to Twitter to announce the news and thank the police for their help.
“It’s a baby boy. Thank you for your service in this difficult time,” he wrote.
Elaborating upon the incident, DCP (Crime) Jayant Singh informed G Plus, "The Assam police already has a system in place wherein we have sensitized all traffic police personnel to help people during medical emergencies. In this particular incident, Mr Goenka was only concerned about movement to and fro hospital and we helped him with the same."
He further added that by the time the concerned person provided his contact number to the police and was contacted, he had already reached hospital as his wife was in labour.
Since the traffic personnel had been briefed beforehand to comply with such citizens and facilitate their movement, the couple faced no problems in commuting to the hospital.
Further, speaking to G Plus about the swift action of the police in helping citizens cope with the lockdown, Salik Khan, the creative consultant of Assam Police's social media pages expressed, “Ever since the lockdown came into effect, it has been part of our effort to help people in situations such as medical emergency, food shortage and relief drives. We have been trying our best to provide real time help to the citizens.”