GUWAHATI: A consumer court in Pune slapped a penalty of Rs. 55,000 against Zomato, a food delivery platform, along with a hotel for delivering non-vegetarian food to a customer who ordered a vegetarian dish.
According to media reports, the consumer court directed Zomato to pay the fine within 45 days to the Pune-based lawyer Shanmukh Deshmukh who was delivered non-veg food.
He had ordered paneer butter masala but was delivered butter chicken instead.
"Since the curries of both dishes look alike, he didn't realise it was a chicken dish and ate it," said the reports.
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According to Zomato, the lawyer complained against the food delivery platform to defame it as it had refunded his amount.
However, Zomato tried to pass the error with the hotel which supplied the wrong dish, but the forum considered it to be equally guilty.
The hotel, however, admitted its mistake.
Zomato and the hotel were directed to pay Rs 50,000 for deficiency in service and the remaining amount for mental harassment.