GUWAHATI: Directorate General of Civil Aviation (DGCA) has asked airlines to provide minimum amenities for delayed flights.
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In an advisory issued by DGCA in pursuance to Para 3.8.1(a) of Civil Aviation Requirement (CAR) Section 3, Series M Part IV, airlines have been advised to provide facilities to passengers during flight delays. These measures are designed to prioritise passenger convenience during unforeseen disruptions.
As per the advisory, airlines must provide:
* Drinking water for delays of up to 2 hours
* Tea or coffee with snacks/refreshments for delays between 2 to 4 hours
* Meals for delays exceeding 4 hours.
These provisions aim to enhance passenger experience while addressing their basic needs during extended waiting times.
